Saturday 3 October 2009

I don’t know

Is there a management course that accepts “I don’t know” as a good answer?

Not “I don’t know because I was asleep in class” but “I don’t know because the data supplied is inadequate to even attempt an opinion.”

Why must managers always decide? Why can’t they, sometimes, defer? Why is decision good and postponement a sin?

Because your competitors will be upon you? If you decide wrong, will speed make any difference at all?

You can’t wait till every datum comes in, can you? Of course you can’t. None but the psychologically ill do that.

All I’m suggesting is that someone who insists that we can’t decide has at least as much chance of being right as someone insisting that we must.

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